價值創造祕訣

「現在已經愈來愈明顯，大部分公司的未來，靠的是所有員工的經驗和才能，而不是高層管理團隊的才智。而最能挖掘出這項巨大資源、激勵公司創造價值的，絕不是獨裁式的領導者，而是像道格．康奈特這種人，能敏銳感受到員工的需求和欲望，把員工當作夥伴而非農奴，而且願意承認決策失誤。你可能已經發現，這種行為不只是有勇氣，更是合理的選擇。」



“Today, it is becoming ever more evident that the future of most companies lies with the experience and ingenuity of its people, not within the brain stems of the top management echelon. Leaders who can best tap that great resource and inspire a company to deliver are not authoritarians; they are people like Doug Conant who are sensitive to the needs and desires of his employees, who treat them more as partners than serfs – and who admit to making mistakes. You may have noticed that such behavior is not only a matter of bravery. It also makes sense.”

－吉姆．錢辟（Jim Champy），《大師輕鬆讀》No.415 CEO價值創造祕訣

對企業領導者而言，他最重要的任務就是發掘員工的潛力，激勵員工將事情做得更好；對員工而言，則不可以妄自菲薄，既然承諾一同工作，就應該戮力而為。但是，不要看輕自己，因為你的經驗與才能，正是公司未來的成長根基。